PRIVACY POLICY

In this page we describe the manner in which personal data, collected from the user interacting on the website, www.cerve.it, is treated. This information is provided in accordance with Article 13 of the Legislative Decree nr 196/2003 (Legislative Code relevant to the protection of personal data) and the provisions on the use of cookies of the relevant independent administrative authority the Guarantor for the Protection of Privacy. This information applies only to the website www.cerve.it and not to other external websites, which can be accessed via links on the pages of the site.

2. THE OWNER OF THE PROCESSING OF THE DATA

The owner of the personal data, referred to in this statement is:CERVE S.p.A. headquartered in Parma, Via Paradigna, 16/A.

3. PLACE OF DATA PROCESSING

The processing operations related to the web-based services that are made available via this website are carried out at the headquarters of the owner of the data, exclusively by technical staff in charge of said processing or else by persons tasked with such maintenance activities as may be necessary from time to time. No data resulting from web-based services is either communicated or disseminated.

4. TYPES OF DATA PROCESSED

4.1 Navigation data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data of which transmission is implied in the communication protocols of the Internet. This information is not collected with the intent to identify users, but by its very nature, through processing and association with data held by third parties, could do so.
These data are only used to extract anonymous statistical information on website use as well as to check its functioning.

4.2 Data provided voluntarily by the user

The optional, explicit and voluntary sending of data to the email addresses indicated on the website www.cerve.it entails the acquisition of the sender’s address, necessary to respond to requests, and any other data included in the mail. Specific summarized information will be reported or displayed on web pages dedicated to particular services on request.

5.  COOKIE

This website uses cookies to ensure the proper functioning of procedures and improving the navigation experience of the user. This document provides information on the use of cookies and similar technologies on this website, the purposes and methods of controlling it or the disabling thereof by user.

5.1 What are cookies

Cookies are small text files sent from a server to a user’s device (usually the Internet browser) when they go to a page of a website. Cookies allow the web server to store information to be reused during the same visit to the site (session cookies) or later (persistent cookies).
Cookies facilitate easy site navigation, allowing the storage of pages visited, and other specific information, such as most frequently pages visited, connection errors, etc.
Cookies are stored, according to the user preferences, from a single browser on the specific device being used (computer, tablet, smartphone).
Often the browser (Internet Explorer, Mozilla Firefox, Google Chrome, Safari, etc.) is automatically set to accept cookies. However, users can change the default configuration, in order to disable or delete the cookies, with the result, however, that the optimal use of some areas of the site may be precluded. Therefore, for optimal use of this website, it would be advisable that your browser be set up to accept the receipt of cookies. During the navigation, the user could also receive cookies from different sites (cookies “third party”) on his terminal set directly by managers of such websites and used for the purposes and in the manner defined by them.

5.2 TYPES OF COOKIES

On the basis of the characteristics and use of cookies, distinction can be made between the following categories:

Technical Cookies:
These cookies are required for navigation on a website and the use of its features, such as to allow proper display of pages or access to restricted areas. Therefore disabling these cookies does not allow such activities. These cookies are not used for further purposes and can be divided into:
1. cookies of navigation or session: guarantee normal navigation and use of the website;
2. cookies of features, which allow the user to browse a set of selected criteria (for example, language) in order to improve the service rendered to the user.

Cookies of performance:
these cookies, anonymously collect information regarding the effectiveness of responses to user requests of a website, for the sole purpose of improving the functionality of the website; for example, which pages are most frequently visited by the user, and if there were errors or delays in the delivery of web pages.

Profiling Cookies:
SThese cookies aim to create user profiles and are used in order to send advertising messages in line with the preferences selected by the user browsing the net.
This site does not use profiling cookies.

5.3 Third-party cookies

Visiting the website www.cerve.it, users could also receive cookies from sites managed by other organizations (third-party cookies) on their devices: this is because elements as, for example, images, maps, specific links to web pages of web sites or services, may be present on the site. These cookies can be sent to your browser from third-parties, directly from their websites which can be accessed by navigating the site www.cerve.it.
For the purposes of transparency of information and disclosure, the following is a list of third-party services on the site, their purpose and links to other information of the different services:

Google Analytics
The website www.cerve.it uses Google Analytics, a web traffic analysis service provided by Google, Inc. (“Google”). This service is used to collect statistical data which allows us to improve the user experience of the website. Google Analytics uses “cookies” to collect and analyze information on how users interact with the website in an aggregate form (such as the most visited pages, geographic origin of visitors, etc.). Google stores the information collected on its servers in the United States. The data generated by Google Analytics are stored by Google as indicated in the Information found at the following linkhttps://support.google.com/analytics/answer/6004245?hl=it To consult the privacy policy of Google Inc., owner of the independent processing of data relating to the service Google Analytics, please refer to the website http://www.google.com/intl/it/policies/privacy You can disable Google Analytics on your browser by installing the add-in to opt-out provided by Google: https://tools.google.com/dlpage/gaoptout

Google Maps
On some pages there are interactive maps provided by Google which may install cookies to collect information and preferences for this service. For more information about cookies from Google, please see the privacy policy of Google: http://www.google.com/intl/it/policies/privacy

Social Network
There are buttons and widgets for social networks on the pages of this website to facilitate interaction with the social platforms and content sharing directly from these pages.
For information purposes, the following list indicates the web addresses for information and procedures relating to the management of cookies of the different social networks:
• Facebookhttps://www.facebook.com/help/cookies
• Twitterhttps://support.twitter.com/articles/20170519-uso-dei-cookie-e-di-altre-tecnologie-simili-da-parte-di-twitter
• Linkedinhttps://www.linkedin.com/legal/cookie-policy

5.4 Management of cookies

The user can decide whether to accept cookies using the settings on the browser.
Below are links to information pages of the major browsers:
Chrome: https://support.google.com/chrome/answer/95647?hl=it
Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie
Internet Explorer: http://windows.microsoft.com/it-it/internet-explorer/delete-manage-cookies#ie=ie-11
Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT
Remember that if you choose to block the receipt of cookies, this may impair or impede the smooth operation of the Site.

5.5 Further information

For more information about cookies and how to block them, you can visit the following sites:
– youronlinechoices.eu
– allaboutcookies.org

6. PURPOSE OF DATA COLLECTION

Personal data voluntary provided by users will be used for the only purpose of:

a) reply to information requests
b) send newsletter emails to subscribers

Specific summary information notices will be displayed on the pages that are used for providing services on demand.

7. OPTIONAL SUPPLY OF DATA

Apart from what is specified as navigation data, the user is free to provide personal data by completing the forms for sending communications, information and service activation. Refraining from supplying such data may make it impossible to obtain what is requested.

8. METHODS OF DATA PROCESSING

Personal data is processed by automated tools for the time strictly necessary to achieve the purposes for which it is collected. Specific security measures are taken to prevent data loss, misuse or improper and unauthorized access.

9. COMMUNICATION AND SPREADING OF DATA

Personal data collected through this website will be processed  for the only purpose of answering user’s requests. No data collected through the website is either communicated or disseminated. The processing operations related to the services of this website are carried out exclusively by technical staff in charge of said processing.

10. RIGHTS OF INTERESTED PARTIES

The subjects, whose personal data is referred to in this policy, have the right at any time to obtain confirmation of the existence of such data and to know the content and origin, verify its accuracy or request its integration or updating, or correction (art. 7 of the legislative decree. n. 196/2003). According to the above article one has the right to request cancellation, transformation into an anonymous form or the blocking of data which is in violation of the law, and oppose any case, for legitimate reasons, to its treatment.
To exercise the relevant rights, please contact:
CERVE S.p.A., con sede legale in Parma, Via Paradigna, 16/A.
Phone:  +39 0521 278.6, Fax +39 0521 278.774, mail cerve.parma@cerve.it.